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We aim to get your order to you as soon as possible. We at The Hijab Shop will send you an e-mail confirming your order immediately. Goods will normally be dispatched within 48 hours of receipt of your order, but please allow up to 7 working days for them to reach you. Please ensure that all the details that you give us are correct, so that we can carry out our obligation to you effectively.

Very occasionally, something you order may be out of stock. If you have not received your order within 14 days, we will contact you to discuss your order. If you have ANY special requirements, let us know and we will try to accommodate them.

Please note that while we try to deliver as much as possible together, items may sometimes be delivered by different carriers.

Delivery Areas
We deliver worldwide but because we are physically based in the UK we are able to offer FREE delivery to all UK orders above £80.

Returns & Refunds
If for any reason you are not satisfied with your order, we will refund your money or exchange any item without question. We only ask that you return the item to us unused and in its original condition, within seven days of receiving your order. When mailing your return please obtain a proof of postage certificate which is available free of charge from any Post Office. Please note we cannot pay for any postage costs.

This does not affect your statutory rights as a consumer.

Payment Methods
We currently accept Visa, MasterCard, JCB and all the major credit cards except American Express. We also accept debit cards including Switch, Solo and Electron. You can also pay by cheque, just make sure you choose the correct payment method at the checkout.

Credit Card security
Credit card transactions are handled by WorldPay, one of the longest established eCommerce companies in the world. WorldPay uses state of the art security tools and techniques, both exclusive and unique, to ensure that you the consumer are protected.


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